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GDPR privacy requests

We respect your privacy. If you are in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). Use the following options to exercise your rights regarding the personal data we hold about you.

How we process your request When you submit a data subject access request (DSAR) via our compliance page, our compliance provider Consentmo processes your IP address and email solely to fulfil your request. Further details can be found at Consentmo's data processing policy.


Access to personal data

Using the link below, you can request a report containing all the personal information we hold about you. We will respond within 30 days.

Response time: we respond within one month. If your request is complex, we may extend this period within the legally permitted framework and will inform you of this.


Data rectification

If your account details are inaccurate, update or correct them using the link below.


Right to be forgotten

Use this option if you want to remove your personal and other data from our shop. Please note that this process deletes your account, so you will no longer be able to access or use it.

Important: some information may be retained if required by law or for legitimate purposes (e.g. tax, fraud prevention and security).


Manage privacy settings

You can customise your experience by specifying exactly which types of cookies and technologies we may use (e.g. enable analytics, disable marketing). You can update these specific settings at any time.


Withdraw consent

You have the right to withdraw your Shopify marketing consent for tracking technologies at any time. This applies to your future use of our shop and stops data collection for optional purposes.


Right to restriction of processing / right to object

In certain circumstances you can request the restriction or temporary suspension of the processing of your personal data. Please contact us at You have the right to object to certain types of data processing, including direct marketing or processing based on legitimate interests. To submit your objection, contact us at

In certain circumstances you can request the restriction or temporary suspension of the processing of your personal data. Please contact us at {dpo_email} for support.

📧 support@hellobello.de


Contact information

If you have any questions about your personal data or data protection rights, please contact our data protection officer (DPO) at:

Email: support@hellobello.de

Address: Melkstattweg 11a, 83646 Bad Tölz , Germany


Right to lodge a complaint

If you believe that we have not addressed your concerns, you have the right to lodge a complaint with your national data protection authority.